The Grosvenor Arms – Privacy Statement Information Collection and Use We collect information from our users at several different points on the website – this is for customer service and enquiry purposes. The Grosvenor Arms is the sole owner of the personal information collected from this site, and we will not use this information outside of our organisation. Registration In order to receive our email alerts, users have to complete a registration form. During registration a user is required to give contact information (such as name and email address). This information is used to contact the user about our services for which they have expressed interest. Enquiry Forms We request information from users on our enquiry forms. Users have to provide contact information (such as name, address and telephone number(s)). This information is used to fulfill customer enquiries. If we have a query, this contact information is used to get in touch with the user. Links This web site contains links to other sites. Please be aware that The Grosvenor Arms is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this The Grosvenor Arms and its web sites. Newsletters and Mailing Lists If a user wishes to subscribe to our newsletters and mailing lists, we ask for contact information such as name and email address. This information will not be used outside of our organisation and the user may unsubscribe from our service at any time. Surveys & Contests From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and e-mail address). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.